Privacy Policy
Last updated: October 31, 2026
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Definitions
- Company: refers to EZTECH SOLUTIONS LLC, 7133 Bark Ln San Jose CA 95129.
- Service: refers to the Wemay POS mobile application and websites, including wemay.app and www.ezpos.org (where online ordering and payments are processed).
- Personal Data: is any information that relates to an identified or identifiable individual (such as name, phone number, and payment information).
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information includes:
- First name and last name
- Phone number (for appointment scheduling and client management)
- Payment Information (processed via Square or CardConnect/Fiserv, depending on the restaurant's payment provider)
Financial Data & Payment Processing
Our Service integrates Square and/or CardConnect (Fiserv) to process payments, depending on the restaurant's configured payment provider. When you perform a checkout:
- Your payment card data is processed directly by Square or CardConnect (Fiserv) — never by Wemay POS servers.
- Wemay POS Service does not store your full credit card numbers, CVV, or sensitive authentication data on our servers.
- Square transactions are handled in accordance with Square's Privacy Policy.
- CardConnect transactions are handled in accordance with Fiserv's Privacy Notice. CardConnect is a registered ISO of Wells Fargo Bank, N.A., Concord, CA.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
- To provide and maintain our Service: Including managing your business appointments, staff schedules, and processing checkouts.
- App Functionality: To authenticate users, enable store operations, and maintain accurate transaction records for your business.
- No Tracking/Advertising: We do not sell your data to advertisers. We do not use your personal data for cross-app tracking or targeted advertising purposes.
Ordering Through AI Assistants
You can find participating restaurants, read their menus and place pickup orders through a personal AI assistant (for example Meta Muse, Claude or ChatGPT) connected to the Wemay POS connector at mcp.wemay.app. When You order this way:
- What the assistant sends Us: what You search for, the dishes and options You choose, and, only if You or Your assistant chooses to share it, an approximate location used to sort restaurants by distance. We use the location only to answer that request; We do not store it or write it to our logs.
- Name and phone number: when You ask for a payment link, Your assistant may send Your name and US mobile number. We use them to match You with Your order at pickup and, where available, to text You a payment confirmation, and We share them with the restaurant You order from, which may keep them in its customer records. Neither We nor the restaurant use them for marketing unless You separately join that restaurant's rewards program.
- Payment: You pay on a secure payment page or on the restaurant's online ordering page. Card details are entered there and processed by CardConnect (Fiserv) or Square. They are never sent to the AI assistant or through our connector.
- No order until You pay: a cart link holds only the chosen dishes and expires after 24 hours; a payment page expires after about 2 hours. The restaurant receives the order only after payment succeeds. Completed orders are kept as transaction records, as described under Security and Retention.
- Your AI assistant: Your conversation with the assistant is handled by its provider under that provider's own privacy policy. We receive only what the assistant sends to our connector, and You do not need an account with Us.
Security and Retention
The security of Your Personal Data is important to Us. We retain your contact and transaction information only as long as necessary to provide service history and comply with legal financial reporting obligations.
Children's Privacy
The Wemay POS apps are intended for store staff and authorized business users. Online ordering, including ordering through AI assistants, is intended for adults. Our Service does not address anyone under the age of 13, and We do not knowingly collect information from children.
Contact Us
If you have any questions about this Privacy Policy, You can contact us:
隐私政策 (中文版)
最近更新日期:2026年10月31日
我们收集的信息
为了提供预约管理和收银服务,我们会收集以下信息:
- 联系信息: 您的姓名和电话号码(用于预约排期、店员管理及客户记录)。
- 财务信息: 结账过程中通过 Square 或 CardConnect(Fiserv)处理的付款信息(取决于餐厅所配置的支付方式)。
第三方支付处理 (Square / CardConnect)
我们的服务集成了 Square 和/或 CardConnect(Fiserv) 来处理支付,具体取决于餐厅所配置的支付服务商。当您进行交易时:
- 您的付款卡数据由 Square 或 CardConnect(Fiserv) 直接处理,不经过 Wemay POS 服务器。
- Wemay POS Service 不会在我们的服务器上存储您的完整信用卡号或安全码 (CVV)。
- Square 交易数据均根据 Square 的隐私政策进行安全处理。
- CardConnect 交易数据均根据 Fiserv 的隐私声明进行安全处理。CardConnect 是 Wells Fargo Bank, N.A.(加利福尼亚州康科德)的注册 ISO。
数据用途与合规声明
- App 功能: 收集的数据严格用于实现预约挂号、收银结算等核心功能。
- 不用于追踪/广告: 我们不会利用您的信息在第三方应用中追踪您,也不会将您的数据出售给广告商。
通过 AI 助手点餐
您可以通过个人 AI 助手(例如 Meta Muse、Claude、ChatGPT)连接 Wemay POS 连接器(mcp.wemay.app),查找参与的餐厅、查看菜单并下自取订单。以这种方式点餐时:
- 助手发给我们的内容:您搜索的内容、所选的菜品和选项;只有在您或助手选择提供时,才会附带大致位置,用于按距离排列餐厅。位置只用于当次请求,我们不保存,也不写入日志。
- 姓名和电话:生成付款链接时,助手可能会提供您的姓名和美国手机号。我们用它们在取餐时核对订单、在支持的情况下发送付款确认短信,并提供给您下单的餐厅,餐厅可能将其保存在自己的客户记录中。除非您另外加入该餐厅的会员计划,我们和餐厅都不会用它们发送营销信息。
- 付款:您在安全付款页或餐厅的网上点餐页付款。卡信息在该页面输入,由 CardConnect(Fiserv)或 Square 处理,绝不会发给 AI 助手,也不经过我们的连接器。
- 付款后才下单:购物车链接只包含所选菜品,24 小时后失效;付款页约 2 小时后失效。付款成功后餐厅才会收到订单。已完成的订单作为交易记录保存。
- 您的 AI 助手:您与助手的对话由助手的提供方按其隐私政策处理。我们只收到助手发给连接器的内容,您也不需要在我们这里注册账号。
联系我们
如有任何疑问,请通过邮件联系:info@ezpos.org